How long will it take to have my order delivered?
Please check our shipping information tab for specific timing for your country.
Are these toilets made to American Plumbing Standards?
Yes, Mario’s factory is in compliance with the NOM regulations (Mexican Norms), the NOM are in compliance with the ASME A112.19.2 (American Standards Regulations for Ceramic plumbing fixtures). You should have not problems installing your toilet, all the plumbing holes and attachments are American Standard size. Also if you need to regulate your flushing amount you can do so by selecting the proper flushing mechanism (you can buy at any home depot several options), our toilets will take most of the American flushing sets.
Why can it take long time to deliver my handicraft?
A true handcrafted art is made per order, this allows the Artisan to use fresh materials and take the time to make a wonderful piece, at the same time giving our customers a unique opportunity to specify any requirement they may need or want, so you get a chance to request your unique ideas/designs.
We believe in keeping low to zero inventory helps many ways: Environment, low costs, space, energy, etc, and we are happy to pass those savings to you and give more to the Artisan, that is the beauty of working directly with the handcrafters: You get what you really want.
We appreciate your patience, however if you are in a rush we also can help you by hiring more Artisans or having the family’s Artisan work together, so please feel free to contact us if you need your Mexican Art by an specific date. We most surely can supply your needs.
Paul (verified owner) –
The product is firmly packed.
Matthew (verified owner) –
Very well worth the money.
Liam (verified owner) –
The product is firmly packed.
John (verified owner) –
Good service.
Kevin (verified owner) –
Good quality.